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Privacy Policy

At NeuroSpark Football Club (NeuroSparkFC), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase tickets, apply for media accreditation, or engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, organization, role, and payment details (for ticketing or merchandise).
  • Technical Information: IP address, browser type, device details, and browsing activity on our website.
  • Other Information: Data voluntarily submitted through forms, surveys, or direct communication with the club.

2. How We Use Your Information

Your information may be used to:

  • Process ticket purchases and event registrations.
  • Provide updates on matches, events, and club news.
  • Manage media accreditation and stadium access.
  • Improve our website and digital services.
  • Ensure compliance with legal and regulatory requirements.

3. Information Sharing

We do not sell or rent your personal information. However, we may share it with:

  • Service providers (e.g., payment processors, IT support) strictly for operational purposes.
  • Regulatory authorities if required by law.
  • Club partners or sponsors only with your consent.

4. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

As a user, you have the right to:

  • Access and request a copy of the personal data we hold about you.
  • Request corrections to your information.
  • Opt out of marketing communications at any time.
  • Request deletion of your data, subject to legal obligations.

6. Cookies

Our website may use cookies to improve browsing experience, analyze traffic, and personalize content. You can adjust cookie settings in your browser preferences.

7. Third-Party Links

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of third-party sites.

8. Updates to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: 

Media & Communications Department
NeuroSpark Football Club
Email: hello@neurosparkfc.com